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Irie Jewelry

Help Me

How do I determine what size to order?

Size has a lot to do with personal preference, but here are some general guidelines. To find your bracelet size, measure your wrist with a cloth or flexible tape measure and add 1 inch to the number you get. That is your bracelet size. Most adults fall in the 7-7.5 inch range. Necklaces come in a variety of lengths usually ranging from 16-25 inches. Some Irie Jewelry styles have set, or suggested, lengths. When in doubt, measure the length of a favorite piece of jewelry you already own and match its measurement.

What happens if I order the wrong size?

If you receive your jewelry and it is the wrong size, simply return it with the corrected size and we will restring it for a nominal fee. Depending on the design, restringing will cost roughly $5-$10.

How do I care for my jewelry?

Care instructions vary according to the materials that make up any one piece. General guidelines include never wearing the jewelry while swimming, showering or doing dishes. Don’t expose the jewelry to harsh chemicals such as cleaning supplies, hairspray or cosmetics. Irie Jewelry should be the last thing you put on before leaving the house and the first thing you take off when you get home. Pieces with sterling silver beads have a tendency to tarnish and should be stored in a ziplock or similar airtight bag. If the silver does tarnish and you would like to remove it, many designers purposefully oxidize certain pieces, rub surface gently with a jewelry polishing cloth. Pieces utilizing semi-precious gemstones should be stored away from sunlight, preferably in a velvet lined jewelry box or bag as they can fade.

How are items shipped? How much is shipping?

All items are shipped USPS First-Class mail with insurance and should arrive about 3 days after shipping. Orders under $100.00 will be charged a $5.00 shipping fee. Orders above $100.00 will receive free shipping. For international orders, please email us for shipping options and rates. Once your order is received it will be placed in the “to design” box and will be made in the order it was received. Most items ship within 72 hours of order placement. This means you should expect your jewelry in about 7 days. If you need it sooner, please email us and another shipping method can be used at an additional cost.

What is Google Checkout?

With Google Checkout, you can quickly and easily buy from Irie Jewelry and many other stores across the web. If you've used Google Checkout before, all you need to do is provide your username and password to buy from us. If you're using Google Checkout for the first time, you only have to fill out a single page of information once to make your first purchase. After that, you just need to enter your Google Checkout login to make a purchase. When you buy with Google Checkout, you can track all your orders in one place and shop with confidence knowing that Google protects you from unauthorized purchases.

What are the Benefits of Using PayPal?

PayPal is a fast, easy, and trusted way to complete your Irie Jewelry purchase. PayPal no longer requires that you create an account. You may choose to complete a single purchase using your credit card or you can use your PayPal account to complete your purchase. With PayPal, your payments are made immediately and your financial information is kept private. Finally, PayPal offers industry-leading fraud prevention which keeps your information safe and secure.

What is your return policy?

We hope that you love your unique piece of Irie Jewelry as much as we do, but if you are dissatisfied in any way, send it back and you will be refunded full purchase price minus shipping fees.

Want to hear about our latest designs and offers?

From time to time, we like to send out a newsletter to our customers regarding our latest designs and current promotions. If you would like to receive our newsletter please Sign up for our Email Newsletter.